Aha Performance by Doulas Walker

(Published by John Wiley & Sons Inc.)

'Relationship, relationship, relationship' are the three basic rules of management, says Douglas Kruger and then goes on to give us the 6 rules of Aha-Performance that go beyond the carrot and stick approach which are:

1. Understanding personal motivation
2. Knowing what we've got
3. The Gap and the Zap it produces
4. Understanding behaviour options
5. Chosen Behaviour
6. Filter

A-HA! Performance is a practical, timeless tool and a powerful philosophical framework that will not only improve the bottom line but also improve all business and personal relationships. Especially useful for managers and business leaders.

Rated: 3/5
Reviewer: Frances Kazan